Shipping & Returns
Shipping Policy
Thank you for visiting and shopping at My Website
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. UNLESS it is a pre-order those can take up to 3 weeks to be delivered. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
My website thinchromelineapparels.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
My website thinchromelineapparels.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier usps to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Return & Exchange Policy
Thanks for shopping at xolexxiecustoms.com
If you are not entirely satisfied with your purchase, we’re here to help.NO REFUNDS ON CUSTOM ORDERS!! You have 4 hours from time of purchase to cancel the order.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).